Legal

Terms of Service

Last updated: December 16, 2025

1. Acceptance of Terms

By accessing and using the Solen Crafts website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Solen Crafts' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

3. Products and Pricing

We strive to provide accurate product descriptions and pricing. However, we reserve the right to:

  • Correct any errors in product descriptions or pricing
  • Refuse or cancel any orders placed for products listed at incorrect prices
  • Limit quantities purchased per person, per household, or per order
  • Discontinue any product at any time

4. Orders and Payment

When you place an order, you are offering to purchase a product subject to these Terms. We reserve the right to accept or reject your order for any reason. All orders are subject to product availability.

Payment must be received by us before we can process your order. We accept major credit cards and other payment methods as indicated on our website. All prices are in Australian Dollars (AUD) unless otherwise stated.

5. Shipping and Delivery

We will arrange for shipment of products to you. Shipping costs and estimated delivery times are provided at checkout. Risk of loss and title for products purchased pass to you upon delivery to the carrier.

We are not responsible for any delays caused by shipping carriers or customs. Delivery dates are estimates and not guaranteed.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused, unopened products within 30 days of delivery for a full refund.

To initiate a return, please contact us at the email address provided on our Contact page. Return shipping costs are the responsibility of the customer unless the product is defective or we made an error.

7. Account Registration

You may be required to create an account to access certain features of our website. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

8. User Content

If you submit any content to our website (including reviews, comments, or other materials), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content for any purpose.

9. Limitation of Liability

In no event shall Solen Crafts or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Solen Crafts' website, even if Solen Crafts or a Solen Crafts authorized representative has been notified orally or in writing of the possibility of such damage.

10. Revisions and Errata

The materials appearing on Solen Crafts' website could include technical, typographical, or photographic errors. Solen Crafts does not warrant that any of the materials on its website are accurate, complete, or current. Solen Crafts may make changes to the materials contained on its website at any time without notice.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact page.